Do not leave home if you or someone you live with has any of the following below

  • a high temperature
  • a new, continuous cough
  • a loss of, or change to, your sense of smell or taste

Call if you are getting worse or you think there's something seriously wrong.

<New Coronavirus and Infectious Disease Consultation Desk> 

TEL: 086-226-7877(24-hour Consultation)

FAX: 086-225-7283 (Weekdays: 9AM to 5PM)


Helpdesk (Foreign Residents Support Center/FRESC ヘルプデスク)

あなたを助(たす)けることができる仕組(しく)みや,在 留(ざいりゅう)<=日本にいること>のために必要(ひつよう)なことなどを教(おし)えることができます。困(こま)ったことがあるときは,電話(で ん わ)をかけてください。


If you have any questions or troubles because of Coronavirus (COVID-19), you can call the contact centre(Helpdesk) from 9am to 5pm(Monday to Friday,free call)




 ※お金はかかりません       9:00-17:00

☎ 0120-76-2029(Foreign Residents Support Center)

※You can talk with  following langages,

やさしい日本語, English(英語), 中文(中国語・簡体字/繁体字), 코리언(韓国語)]

Español(スペイン語), Português(ポルトガル語),
Tiếng Việt(ベトナム語), नेपाली भाषा(ネパール語), ภาษาไทย(タイ語), Bahasa Indonesia(インドネシア語), Tagalog(タガログ語),
မြန်မာဘာသာစကား(ミャンマー語), ភាសាខ្មែរ(クメール(カンボジア)語), Монгол(モンゴル語)

Use this Helpdesk to find out what help and advice you can get from the government and other organisations. You can use it for free.




For more information,  refer to the links below.  ※English

Okayama Prefecture website

Ministry of Health, Labour and Welfare website (Government announcements, Latest number of coronavirus cases in Japan) 

Check the Ministry of Justice website if you want know about application for residence and daily life support.